Pro Act Link - Whistleblower Hotline Service

A Whistleblowing Hotline and online reporting service that meets the functionality and compliance needs of your organisation and is easy for your employees to use - www.proactlink.com.au

As one of the original providers of Whistleblowing programs in Australia and New Zealand, our experience over 20 years ensures that we can provide expert and confidential solutions to the vast array of compliance, corporate governance and ethical challenges encountered by the business sector.

Our cost effective programs are particularly suited to multi site organisations who require a Hotline service to be available to employees in diverse locations and time zones.

Callers are responded to by experienced investigators to ensure that vital information is obtained and that callers experience the sensitivity and professionalism required.

Pro Act Link

Pro Act Link is an independent and confidential Hotline for employees to report behaviour that is unacceptable.

'Unacceptable behaviour' can include - dishonesty, malpractice and corruption, bullying & harassment, discrimination, misconduct, business abuse & unsafe work practices.

The Hotline provides an alternative reporting mechanism for employees who are challenged with reporting concerns directly to their employer, or wish to report anonymously, and is a necessary component in an effective corporate governance program.

As experienced investigators, we can also assist in conducting or advising on investigations that result from reports.

Pro Act Link operates in Australia and New Zealand and reports can be made by phone or email, with confidentiality and anonymity assured.

Implementation & Support Training

We can develop hotline implementation training tools for you to implement or alternatively, we can deliver awareness training tailored to your brand and culture.

Employers Obligation to Provide a Safe Working Environment

Employers have a duty of care to provide a safe working environment for their employees, including protecting employees from emotional and psychological harm.

Companies that use Whistleblowing services find they learn of bullying and harassment behaviours earlier and can respond more effectively.

Fraud Prevention: What Can You Do?

According to the Association of Certified Fraud Examiners’ (ACFE) 2012 Global Fraud Study: Report to the Nations on Occupational Fraud and Abuse, the typical organisation loses 5% of its revenues to fraud each year. Applied to last year’s gross world product, this would amount to an annual fraud loss of over $2.5 trillion.

In a fifth of workplace frauds, the loss was at least $1 million.

The good news is that the study noted a correlation between anti-fraud controls and decreases in the cost and duration of occupational fraud schemes, with organisations that had implemented anti-fraud controls.

One significant finding of the study was that occupational fraud was more likely to be detected by an employee tip than by any other method.

With this finding in mind, the report notes that “providing individuals a means to report suspicious activity is a critical part of an anti-fraud program”.

It suggests implementing fraud hotlines that both internal and external source can call to offer anonymous and confidential tips on suspected fraudulent activity.

Additionally, the ACFE suggests that targeted fraud awareness training for employees and managers is critical. At the very least, an organisation should educate its staff on what actions constitute fraud, how fraud harms everyone in the organisation and how to report questionable activity.

“Not only are employee tips the most common way occupational fraud is detected, but our research shows organisations that have anti-fraud training programs for employees, managers and executives experience lower losses and shorter frauds than organisations without such programs in place,” says the report.

For further information; contact us at TheTeam@proactivestrategies.com.au